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    Nike+ SportWatch GPS Code 49

    Last Modified
    9/5/2015

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    A Code 49 message ("Nike+ Connect wasn't able to connect to nikeplus.com") appears when no Internet connection is available or a miscommunication occurred between Nike+ Connect and Nikeplus.com during a Nike+ SportWatch GPS update.

    Nike+ Code 49

    If you receive Code 49 with your SportWatch, follow these troubleshooting steps:

    1. Click "Try again" within the Code 49 message box.

    2. If the first retry is unsuccessful, try again up to three times.

    3. If Code 49 persists, check your Internet connection.

    4. If Code 49 continues, please visit verify that the Nikeplus.com site is available. If the website is down for maintenance, please try again later when the site is available again.

    5. If you still receive Code 49, the problem may be with your computer configuration.
      • If you are on a business computer, accessing a VPN network from home, behind a firewall, or connected via a proxy, you may experience issues connecting to Nike+.
      • Please try connecting your device to a home computer where these potential issues are not a factor.
      • If no other computer is available, work with the network administrator to gain access to Nikeplus.com on your network.

    If you are unable to resolve Code 49, please call us.

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